Privacy Policy

Last Updated: March 15, 2025

At Blero Cveuo, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our services or visit our website.

We're committed to transparency. If something here doesn't make sense, reach out. We're happy to explain in plain language what we do with your data and why.

Information We Collect

When you interact with our platform, we gather different types of information. Some you provide directly, others we collect automatically as you use our services.

Personal Information You Provide

This includes data you share when creating an account, requesting information, or using our investment planning tools:

  • Full name and contact details (email, phone number, mailing address)
  • Financial information relevant to investment planning (income range, investment goals, risk tolerance)
  • Account credentials and security information
  • Communication preferences and feedback you share with us
  • Payment information when you subscribe to premium features

Information Collected Automatically

Our systems collect certain technical information to improve your experience and keep our platform secure:

  • Device information (browser type, operating system, device identifiers)
  • Usage data (pages viewed, features used, time spent on platform)
  • IP address and approximate geographic location
  • Cookies and similar tracking technologies (see our Cookie Policy for details)

How We Use Your Information

We don't collect data just for the sake of it. Everything we gather serves a specific purpose related to providing and improving our services.

Purpose Description
Service Delivery Providing personalized investment guidance and maintaining your account
Communication Sending updates, responding to inquiries, and sharing relevant financial insights
Platform Improvement Analyzing usage patterns to enhance features and user experience
Security Protecting against fraud, unauthorized access, and other security threats
Legal Compliance Meeting regulatory requirements under Canadian financial services laws

We may also use aggregated, anonymized data for research and market analysis. This data cannot be linked back to you personally.

Legal Basis for Processing (Canada)

Under Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act), we process your information based on:

  • Your explicit consent when you sign up or use specific features
  • Contractual necessity to deliver the services you've requested
  • Legal obligations under Canadian financial regulations
  • Legitimate business interests in improving and securing our platform

You have the right to withdraw consent at any time, though this may limit your access to certain features.

How We Share Your Information

We don't sell your personal data. Period. But we do share information with specific third parties when necessary to provide our services or meet legal requirements.

Service Providers

We work with trusted vendors who help us operate our platform. These include payment processors, cloud hosting providers, and analytics services. All third parties are bound by strict confidentiality agreements and can only use your data for the specific purposes we've authorized.

Legal Requirements

We may disclose your information if required by Canadian law, court order, or government regulation. This includes responding to valid legal requests from law enforcement or regulatory authorities.

Business Transfers

If Blero Cveuo is acquired or merges with another company, your information may be transferred as part of that transaction. We'll notify you before this happens and explain any changes to how your data is handled.

Important: We never share your financial information with marketing companies or data brokers. Your investment goals and financial situation remain confidential.

Data Security Measures

Protecting your information is a top priority. We use industry-standard security practices, but it's worth noting that no system is completely foolproof.

Technical Safeguards

  • Encryption of data in transit (TLS 1.3) and at rest (AES-256)
  • Regular security audits and vulnerability assessments
  • Multi-factor authentication for account access
  • Secure data centers with physical access controls
  • Automated backup systems with encrypted storage

Organizational Measures

Our team receives regular privacy training. Access to personal data is restricted to employees who need it for their work, and all access is logged and monitored.

Your Privacy Rights

Canadian privacy law gives you several rights regarding your personal information. Here's what you can do:

Access and Portability

You can request a copy of the personal data we hold about you. We'll provide it in a structured, commonly-used format within 30 days of your request.

Correction and Updates

If any information we have is inaccurate or outdated, you can update it through your account settings or contact us directly.

Deletion

You can ask us to delete your personal information. We'll honor this request unless we're required to retain certain data for legal or regulatory reasons. Some information may remain in backup systems for up to 90 days.

Withdrawal of Consent

You can withdraw consent for marketing communications at any time. Note that this won't affect information we process for other legitimate purposes, like fulfilling your service requests.

How to Exercise Your Rights

Send your request to contact@blerocveuo.pro with "Privacy Request" in the subject line. We'll respond within 30 days and verify your identity before processing any requests.

Data Retention

We don't keep your information longer than necessary. Here's our general approach:

  • Active account data: Retained while your account is active and for 7 years after closure (Canadian tax and financial regulations)
  • Communication records: Kept for 3 years for customer service and legal purposes
  • Technical logs: Automatically deleted after 12 months unless needed for security investigations
  • Marketing data: Removed within 30 days of unsubscribe request

After these periods, we either delete or anonymize your data so it can no longer identify you.

International Data Transfers

Our primary servers are located in Canada. However, some of our service providers operate infrastructure in the United States. When we transfer data across borders, we ensure appropriate safeguards are in place, including:

  • Standard contractual clauses approved by Canadian authorities
  • Verification that receiving countries provide adequate data protection
  • Encryption during transit and storage

You have the right to request details about any international transfers of your data.

Cookies and Tracking Technologies

We use cookies to make our platform work better. Some are essential for basic functionality, while others help us understand how people use our services.

Types of Cookies We Use

  • Essential cookies: Required for login, security, and core features
  • Performance cookies: Help us understand which features are most useful
  • Preference cookies: Remember your settings and personalization choices

You can control cookies through your browser settings, but disabling certain cookies may limit platform functionality. We don't use third-party advertising cookies.

Children's Privacy

Our services aren't designed for anyone under 18. We don't knowingly collect information from minors. If we discover we've inadvertently gathered data from someone under 18, we'll delete it promptly.

If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. When we make significant changes, we'll notify you via email or through a prominent notice on our platform. The "Last Updated" date at the top shows when the most recent changes were made.

Continued use of our services after changes take effect means you accept the updated policy. If you don't agree with the changes, you can close your account before they become effective.

Third-Party Links

Our platform may contain links to external websites or services we don't control. This privacy policy doesn't cover those third-party sites. We recommend reviewing their privacy policies before sharing any personal information.

Questions or Concerns?

If you have questions about this privacy policy or how we handle your data, we're here to help. You can also file a complaint with the Office of the Privacy Commissioner of Canada if you believe we've mishandled your personal information.

Blero Cveuo

535 Sutherland Ave, Welland, ON L3B 5A4, Canada

Phone: +1 613 371 7906

Email: contact@blerocveuo.pro